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Retail Sales Staff


We are seeking a new permanent retail sales staff member, part-time or full-time, to start as soon as possible. Your availability ideally includes Fridays, Saturdays, and Mondays, but if you can only do some of those days drop us a line anyway, or if you are looking for even more hours we can offer up to 5 days a week. We are primarily looking for sales staff, but we can always use a hand with shipping, office & inventory assistance, store management, and/or e-commerce marketing, so let us know your whole skill set!

Please note that we are unable to consider candidates who will be unavailable for any of their shifts December 10th, 2021 through January 10th, 2022 (exempting our holiday closures Dec. 24th-26th & Dec. 31st – Jan. 1st), as this is our “all hands on deck” time of year!

Staff Benefits:

  • extended medical & dental plan included for all 3+ days/week employees (Urban Yarns pays 100% of premiums)
  • generous staff discount, full reimbursement for professional development courses, store sample program, and more
  • challenging and rewarding work with the best darn customers out there, and the best product, yarn!


  • minimum 1 full year of previous retail sales experience, including use of a computerized inventory and sales system
  • advanced knitting knowledge & experience
  • ability to prioritize friendly customer care while concurrently performing inventory tasks with speed, efficiency and accuracy
  • proficient and speedy use of Ravelry, Google, and email
  • ability to stand for the duration of each shift, climb stairs and ladders as needed, and lift up to 30 lbs
  • fluent spoken and written English

Extra Credit:

  • knowledge & experience in other fibre arts such as crochet, spinning, weaving, dyeing, felting, or pattern design
  • experience teaching knitting, crochet or other fibre arts in a paid, professional setting
  • conversational level of another language, especially Cantonese, Mandarin or French


  • drop off resume in person or email to Lindsay at with “Application: Firstname Lastname” as the subject line. No phone calls please, although you are welcome to email questions about the position with a request for a call-back.
  • attach photos of 3 completed knitting projects you are proud of, as well as any crochet or other fibre arts you would like to showcase, or include your Ravelry and/or Instagram username if you have projects posted you’d like us to see
  • include your specific availability of which full or half days you are available within our store hours of Mondays through Saturdays 10am-6pm & Sundays 12-5pm.
  • we may fill this position from among the first qualified applicants we hear from, so email us a short introduction ASAP if you are interested and you can follow up with an updated resume

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