COVID-19 Safety

Current Urban Yarns COVID-19 Safety Measures:

(updated October 20, 2022)

As of March 11, 2022 masks are no longer mandatory in indoor public spaces in BC. Urban Yarns staff will continue to wear masks in the store area, and we have changed our policy and signage to “masks appreciated” for customers. We have free disposable masks available upon request.

- Self-serve hand sanitizers are at the front desk and ball winder, and our washroom is open for customer use and hand-washing.

- All frequently-touched hard surfaces are sanitized daily. You are welcome to touch our yarn :)

- We have a plexiglass divider at our sales desk and we are only able to ring through one customer at a time. If you know you will be short on time during your visit and will not be able to wait to be served if it is busy, we are happy to take your order in advance by phone or online. You will be contacted by phone within 24 hours when your order is ready for pickup (no on-the-spot phone or online order fulfillment), or you can have it shipped to you by Canada Post Expedited Parcel.

- As always, verbal abuse of our staff will not be tolerated.