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Contact Us

**see below for COVID-19 Safety information**

We are hiring! Click here for Employment Opportunities.

Urban Yarns

4437 West 10th Avenue
Vancouver, BC, Canada V6R 2H8
Phone: 604-228-1122
Toll free: 1-877-488-9276
Email: support@urbanyarns.com

Store Hours
Mon, Tues, Wed, Thurs, Fri & Sat: 10am-6pm
Sundays & Stat. Holidays: 12-5pm
Friday Stitch 'n Bitch / Knit Night: cancelled until further notice

Labour Day, Monday Sept. 6, 2021: 12-5pm

Current Urban Yarns COVID-19 Safety Measures:

(updated August 27, 2021)

As of Aug. 25, 2021 masks must be worn in all indoor public spaces throughout B.C., regardless of vaccination status. We have free disposable masks available upon request.

- As a private business we have chosen to also keep our occupancy limit in place to allow for social distancing. When we are at capacity, a chain and sign will be just inside our door, and additional customers are asked to wait in the marked lineup outside.

- As always, verbal abuse of our staff will not be tolerated.

- If you are unable to wear a mask, or if you do not wish to wait outside when we are at our occupancy capacity, we are happy to take your order by phone or online. You will be contacted by phone within 24 hours when your order is ready for curbside pickup (no on-the-spot order fulfillment), or you can have it shipped to you by Canada Post Expedited Parcel.

- We are open regular hours for masked, socially-distanced in-store shopping. We also offer in-store pickup, curbside pickup, and shipping throughout Canada & the U.S. Orders may be placed online 24/7 or by phone during business hours. For in-store pickup or curbside pickup, please wait until we contact you letting you know your order is ready for pickup. If you would like us to bring your bag outside to you, knock or phone from outside or from your parked car when you arrive. 

- Occupancy limit of 6 persons including staff, or less at staff discretion. A chain and sign are placed across the inside of the front door when we are at capacity, and there is a designated lineup space outside with social-distancing markers. Self-serve winding is limited to 1 skein when we are at capacity.

- Self-serve hand sanitizer is at the front desk, and our washroom is open for customer use and hand-washing.

- All frequently-touched hard surfaces are sanitized daily. You are welcome to touch our yarn :)

- Our full WorkSafeBC COVID-19 Safety Plan is posted on-site and available by email by request.

Urban Yarns Lonsdale at 1760 Lonsdale Ave., North Vancouver, BC closed permanently on Saturday July 27, 2019. We thank you from the bottom of our hearts for your support, and we hope you come visit us at Urban Yarns Point Grey in Vancouver or take advantage of our online store and have your yarn, needles, and notions shipped right to your doorstep!

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