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Contact Us

**see below for COVID-19 Safety information**

Urban Yarns POINT GREY

4437 West 10th Avenue
Vancouver, BC, Canada V6R 2H8
Phone: 604-228-1122
Toll free: 1-877-488-9276
Email: support@urbanyarns.com

Store Hours
Mon, Tues, Wed, Thurs, Fri & Sat: 10am-6pm
Sundays & Stat. Holidays: 12-5pm
Friday Stitch 'n Bitch / Knit Night: cancelled until further notice

Canada Day, Thursday July 1, 2021: 12-5pm

Current Urban Yarns COVID-19 Safety Measures:

(updated July 1, 2021)

As of July 1st, masks are no longer mandatory in public spaces in B.C., however as a private business we are asking our customers to continue wearing masks and social distancing in our store, as our staff are not yet all fully vaccinated. We will continue to have free disposable masks available upon request. We will also be keeping our occupancy limit in place to allow for social distancing.

- Once our staff are all fully vaccinated, we will adjust our policy.

- As always, verbal abuse of our staff will not be tolerated.

- If you choose not to wear a mask, we are happy to take your order by phone or online, and you can retrieve it by curbside pickup or have it shipped to you.

- We are open regular hours for masked, socially-distanced in-store shopping. We also offer in-store pickup, curbside pickup, and shipping throughout Canada & the US. Orders may be placed online 24/7 or by phone during business hours. For in-store pickup or curbside pickup, please wait until we contact you letting you know your order is ready for pickup. If you would like us to bring your bag outside to you, knock or phone from outside when you arrive. 

- Occupancy limit of 6 persons including staff, or less at staff discretion. A chain and sign are placed across the inside of the front door when we are at capacity, and there is a designated lineup space outside with social-distancing markers. Self-serve winding is limited to 1 skein when we are at capacity.

- Staff wear non-medical masks in all public spaces in the store.

- Customers are required to wear non-medical masks, and single-use masks are available at the front desk. Social distancing is still expected when wearing masks.

- Self-serve hand sanitizer is at the front desk, and our washroom is open for customer use and hand-washing.

- All frequently-touched hard surfaces are sanitized daily. You are welcome to touch our yarn :)

- Our full WorkSafeBC COVID-19 Safety Plan is posted on-site and available by email by request.

Urban Yarns Lonsdale at 1760 Lonsdale Ave., North Vancouver, BC closed permanently on Saturday July 27, 2019. We thank you from the bottom of our hearts for your support, and we hope you come visit us at Urban Yarns Point Grey in Vancouver or take advantage of our online store and have your yarn, needles, and notions shipped right to your doorstep!

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